Outbound Cold-Calling

Using a given Contact directory, need to cold call and introduce the company and services. Answer incoming calls from prospective customers. Use scripts to provide information about features and prices of products and services and present their benefits. Do prior research to understand potential client’s requirement Ask pertinent questions to understand the customer’s requirements. Persuade the customer to buy by explaining how products or services can meet/compliment their needs and requirements. Record the customer’s personal information accurately in a computer/CRM system and share with the management as directed. Deal with complaints or doubts to safeguard the company’s reputation. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and record useful information. Schedule appointments for sales representatives to meet with potential clients. Generate the database with new leads and all the relevant industry segments and geography. Use primary, secondary research, industry methods and out of box ideas to generate the credible customer database.